Edmunds Service Drive
Got customers waiting in your service lane? Send them an offer for their car to acquire more inventory.
How it works
Customer drops off car
We gather contact info from your service platform; compatible with CDK Drive and Dealertrack DMS
Offer is sent to their phone
We link them to an offer that's good for 7 days*
They trade or sell to you
We give easy instructions for them to follow
Reach an untapped audience
There's an audience waiting in your service lane — Service Drive is your key to unlocking this potential
LEARN MORESteer the conversation
You're in the driver's seat; you can see messages in real time and jump into the conversation through our CarCode tool
LEARN MORESeamless integration
Streamlined to slot in perfectly with your process; leads are delivered directly to your CRM and vAuto
LEARN MORECompetitive offers every time
Catch their attention — we send shoppers a competitive offer that's calculated with current data*
LEARN MOREBoost engagement with Service Drive
On average, a dealership's service lane sees 1.3k repair orders per month**. Boost engagement with drivers who are already at your dealership.
Fuel your dealership
Edmunds Service Drive is part of our 360 program. We'll help you leverage all aspects of your dealership to drive your sales.*The Instant Cash Offer price is computed by CarMax on behalf of the customer and you, is based on the price that CarMax would then pay for that vehicle, and is both displayed to the customer and transmitted to you. Please note that no customer information is shared with CarMax. CarMax's offer to purchase a vehicle from you is contingent on accurate information being provided by the customer about the vehicle, i.e., there being no difference between the information provided and the vehicle's actual condition, use or history.
**National Automobile Dealers Association, 2024.








